Our pieces are designed with longevity in mind. Each Intro Foris piece is thoughtfully crafted, and like all well-made furniture, benefits from mindful care over time. We encourage you to follow the care guidelines below to help preserve the integrity, finish, and feel of your piece.
If you have any questions or need additional guidance, our team is always here to help.
These care recommendations are provided as general guidance. Because materials and environments vary, results may differ, and no additional warranty is implied.
To help your furniture age beautifully, we recommend placing each piece in a stable, balanced environment. Avoid prolonged exposure to direct sunlight, heat, or high humidity, as these conditions can cause fading, cracking, or changes in finish over time.
Protect surfaces where possible to prevent everyday wear. We suggest using coasters or mats under glasses, hot dishes, and decorative objects. Please note that deeply pigmented fabrics - such as dark denim - may transfer color and cause discoloration when in contact with upholstery.
Why does my furniture feel uneven?
If a piece appears uneven, it’s often due to natural variations in flooring. Many of our designs include adjustable bases to help you achieve proper balance.
Stone & Composite Surfaces
Regular Care
Our ceramic surfaces are crafted to be durable and naturally resistant to dirt, making them well suited for everyday use. Routine maintenance is minimal. Clean gently with a soft, slightly damp cloth as needed, then wipe dry to preserve the finish.
Take care to avoid impact or abrasion, particularly along glazed edges. While suitable for outdoor use, we recommend protecting ceramic pieces from prolonged exposure to extreme cold temperatures.
Stains
If marks or spots develop, clean gently using a mild detergent. For more persistent stains, toothpaste or a lightly diluted acidic cleaner may be used - always test first in an inconspicuous area. Avoid aggressive scrubbing. If a stain proves difficult to remove, we recommend consulting a furniture care professional for guidance.
Regular Care
For everyday maintenance, clean surfaces using a mild detergent and water. Avoid power washing or sandblasting, and do not use metal or abrasive brushes, as these can mark the surface or leave residue behind. A soft cloth is all that’s needed for regular upkeep.
Stains
If spills or marks occur, blot gently to remove as much as possible. When additional cleaning is needed, use a mild solution and always test first in an inconspicuous area before treating the full surface. Avoid aggressive scrubbing. For persistent or difficult stains, we recommend consulting a furniture care specialist.
Do not use heavy acid-based cleaners intended for commercial concrete or pool maintenance, as these are too harsh for outdoor concrete furniture. Instead, use pH-neutral wipes or stone-safe cleaning wipes, commonly available at hardware and grocery stores. These pre-moistened wipes are gentle enough for routine use and safe for natural stone and composite surfaces. For light maintenance, simply dusting with a clean, dry cloth is often sufficient.
Our marble tables are finished with two layers of protective sealant to help guard against everyday use. However, marble is a naturally porous stone, and we recommend taking care with spills and surface contact.
It’s a common misconception that sealers fully prevent stains. In reality, a sealer slows the rate at which liquid is absorbed but does not make marble impervious. Sealants also do not prevent etching, which is a chemical reaction that occurs when marble comes into contact with acidic or alkaline substances. Because etching affects the stone itself, we recommend using coasters, placemats, and surface protectors whenever possible, and avoiding prolonged contact with foods or liquids such as citrus, vinegar, wine, or cleaning agents not intended for natural stone.
To maintain the finish and longevity of your marble piece, we suggest using a cleaner specifically formulated for marble and applying an additional sealant as part of regular upkeep. These products are widely available at most hardware or specialty stone retailers. Depending on use, marble surfaces should be resealed approximately every one to three years, either by a professional or as a DIY project following product instructions.
For additional guidance on cleaning and sealing marble, you may find the following resources helpful:
Regular Care
Terrazzo is a durable, UV-resistant material designed to perform in both high and low temperatures. While well suited for everyday use, we recommend covering terrazzo surfaces when left outdoors for extended periods to help preserve their appearance.
For routine care, wipe gently with a soft, slightly damp cloth as needed, then dry thoroughly to maintain the surface finish.
Stains
If spills or marks occur, blot promptly to absorb as much as possible. When additional cleaning is needed, use a soft cloth with a pH-neutral, environmentally friendly cleaner. Always test in an inconspicuous area before applying to the full surface. Avoid abrasive tools or harsh chemicals. For persistent stains, we recommend consulting a furniture care professional.
Regular Care
Our travertine surfaces are naturally durable and UV-treated, finished with an oil sealant to enhance protection. Designed to perform across a wide temperature range, travertine benefits from simple, consistent care. For everyday maintenance, wipe gently with a clean, soft cloth to remove dust and surface debris.
Stains
Travertine is a porous natural stone, so we recommend addressing spills promptly. Blot immediately with a clean, dry cloth to prevent absorption. If further cleaning is required, use a cleaner formulated specifically for travertine or natural stone, and always test in an inconspicuous area before broader application. For larger or persistent stains, we recommend consulting a furniture care professional for specialized treatment.
Wood
We recommend covering outdoor furniture when it will be left outside for extended periods. To help preserve teak’s warm, natural tone, applying a teak sealer is recommended. Wipe spills promptly with a clean, dry cloth to minimize absorption.
For routine care, clean teak monthly using a soft-bristle brush. Rinse thoroughly with water and allow the piece to dry fully in a sunny, well-ventilated area. Avoid leaving teak in prolonged shade, as retained moisture may lead to mildew over time. If staining occurs, lightly sanding the affected area with fine-grit sandpaper can help restore the surface. Always spot-test any cleaning products before use to ensure they do not alter the wood’s color.
If left untreated or exposed to sunlight over time, teak will naturally develop a silver-grey patina. This is a normal characteristic of the material and does not affect its structural integrity.
For additional guidance on caring for outdoor teak furniture, you may find this resource helpful:
https://www.thespruce.com/how-to-care-for-teak-furniture-2736671
Clean acacia wood regularly using a soft, dry or slightly damp cloth to remove dust and everyday debris. Avoid excess moisture, as prolonged exposure to water can cause the wood to swell or warp.
For deeper cleaning, use a mild soap solution or a cleaner formulated for wood. When used outdoors, occasional cleaning with a diluted vinegar and water mixture (approximately 1:3) can help refresh the surface.
To maintain the finish and protect the wood over time, lightly sand with fine-grit sandpaper (P320) and apply a thin layer of maintenance or protective oil. For indoor pieces, this is typically needed every 6-12 months; for outdoor use, every 3-6 months. Allow the oil to fully absorb and dry before use.
Avoid prolonged exposure to direct sunlight, heat, or moisture. Using coasters, placemats, or protective covers will help preserve the wood’s natural finish and extend the life of your piece.
Oak and other solid woods are natural materials that develop character over time. With consistent, mindful care, they will age beautifully and retain their strength and finish for years to come.
For everyday maintenance, dust regularly using a soft, dry cloth. For occasional cleaning, wipe gently with a slightly damp cloth and dry immediately to prevent moisture from settling into the grain. Avoid harsh cleaners, excessive water, or abrasive materials, as these can damage the surface or alter the finish.
To protect wood from marks and heat, we recommend using coasters, placemats, and protective pads beneath hot or heavy objects. Avoid prolonged exposure to direct sunlight, heat sources, or high humidity, which may cause fading, drying, or movement in the wood.
Over time, natural variations such as subtle color shifts or grain movement may occur. These changes are part of the material’s inherent beauty and do not affect its structural integrity. If refinishing or restoration is ever needed, we recommend consulting a furniture care professional to ensure the best result.
Fabric
Regular Care
Upholstered pieces benefit from consistent, gentle care. Vacuum regularly using an upholstery attachment to remove dust and debris. Rotate, flip, and fluff removable cushions to encourage even wear and extend the life of the piece. Feather and down cushions naturally compress over time and should be fluffed frequently to restore their loft. Some feather movement is normal; light vacuuming between cushion casings can help prevent feathers from working through the fabric.
To preserve color and texture, avoid placing upholstered furniture in direct sunlight, as darker tones and natural fibers such as cotton are more prone to fading. An annual professional cleaning is recommended to maintain the appearance and integrity of the upholstery.
Stains
Address spills as soon as they occur. Gently blot with a clean, dry white cloth to absorb excess liquid - avoid rubbing, which can spread the stain or damage the fabric. If additional cleaning is needed, use a mild, all-natural upholstery cleaner and always test in an inconspicuous area first. For larger or persistent stains, we recommend professional dry cleaning or consulting a furniture care specialist.
For everyday maintenance, dust leather surfaces gently with a clean, dry cloth. Avoid prolonged exposure to direct sunlight, as well as contact with isopropyl alcohol or harsh solvents, which can dry or damage the leather.
If marks or stains appear, use a non-abrasive leather cleaner applied with a soft cloth, wiping gently in a circular motion. Clean the entire surface rather than spot treating to ensure an even finish, then dry with a clean cloth. Do not use saddle soap, abrasive cleaners, detergents, or ammonia-based products.
Always spot test any cleaner in an inconspicuous area before use to ensure there is no discoloration. If a stain persists or you are unsure how to proceed, we recommend consulting a furniture care professional for guidance.
Rugs
Regular Care
Vacuum regularly using a suction-only setting to help maintain the rug’s appearance and longevity. Avoid beater bars or aggressive brushing, as these can damage the fibers. Some shedding is normal during the first few months and will naturally lessen over time. If loose threads appear, trim them carefully with scissors - do not pull.
To encourage even wear, rotate or reposition your rug every few months. An annual deep cleaning is recommended to refresh the fibers and maintain its look; for best results, we suggest professional rug cleaning. Avoid placing the rug in direct sunlight for extended periods, and do not use or store it while damp.
Stains
Address spills immediately by blotting with a clean, dry white cloth. Press gently around the spill to absorb as much liquid as possible. If needed, spot clean using cold water only and a clean white cloth. Allow the area to dry completely for 24 hours. Avoid rubbing and do not use soaps or chemical detergents. For larger or persistent stains, we recommend consulting a professional rug or furniture care specialist.
Regular Care
Rugs benefit from gentle, consistent care. Vacuum regularly using a suction-only setting to maintain the fibers and extend the life of the piece. Avoid beater bars or aggressive brushing, as these can cause damage. Some initial shedding is natural and will lessen over time. If loose threads appear, trim them carefully with scissors - do not pull.
To promote even wear, rotate or reposition your rug every few months. An annual deep cleaning is recommended to refresh the fibers and preserve the rug’s appearance. For best results, we suggest professional carpet cleaning.
Stains
Address spills promptly by blotting with a clean, dry cloth, applying gentle pressure to absorb as much liquid as possible. For spot cleaning, use a mild detergent suitable for viscose and a soft microfiber cloth, working carefully over the affected area without vigorous rubbing. For larger or persistent stains, we recommend consulting a professional rug or furniture care specialist.
Outdoor
Regular Care
For routine maintenance, gently clean using a soft brush and a solution of one part neutral detergent to five parts cold water. After washing, pat the surface dry and allow the piece to air dry completely for two to three hours before covering or storing. Avoid exposure to extreme heat or cold, as temperature extremes may affect the material over time. Do not machine wash, machine dry, or dry clean.
Stains
If stains or marks appear, they may be treated with bleach when appropriate. Always spot test in an inconspicuous area before applying more broadly to ensure there is no discoloration or adverse reaction. Use sparingly and with care.
other
Cushions may show light creasing when first unpacked. As air circulates, they will naturally relax and return to their intended shape. To maintain comfort and fullness, we recommend fluffing cushions weekly and rotating them periodically when possible.
Over time, hardware may naturally loosen with regular use. We recommend checking the stability of tables and chairs periodically and tightening bolts or connections as needed to maintain proper support and balance..

